Thursday, August 19, 2010

Want to Be Your Own Boss? First Step: Intern with an Entrepreneur 


This guest post is brought to you by Jordana Jaffe of Embarkability.com!

If you're planning to BYOB (be your own boss) one day, one of the best ways to begin your journey is to work alongside a current business-owner. Here are the top 10 reasons why this kind of internship may be exactly what you're looking for this fall.

1. Red tape is minimal. When you intern in a corporate setting, there are a lot of people who have to say "yes" before your idea has the potential to become a reality, or even a consideration. When you work in a small business setting, the likelihood that your voice will be heard is much higher.

2. The more out of the box, the better. The word "traditional" doesn't really exist in the land of an entrepreneur. Creativity is welcomed and appreciated, and fresh unconventional ideas are expected and applauded.

3. There is no "typical" day. Whether you're spending the day working on the business' new social media campaign or discussing new marketing ideas, interning with an entrepreneur keeps you on your toes.

4. Network, network, network. Entrepreneurs know lots of people and are always meeting new ones. They have a Rolodex of resources that can help you, whether for future internships, jobs, or possible mentors.

5. A hands-on learning experience. You have the opportunity to learn the inner-workings of a successful business. You have the opportunity to ask lots of questions, spearhead projects and really see that starting your own business can be done.

6. Casual work environment. Feel free to leave your heels at home! At many internships with entrepreneurs, you meet at the corner Starbucks, their studio apartment, or even the park. Hours are usually flexible and attire can be more casual than business.

7. Choose your own adventure. When you work with a small business owner, you have the chance to really shape your experience. Being that there's so much that goes into running a business, you really can experience it all.

8. Get a backstage pass. You may be privy to where money is coming from and where it's going, and see things that you would definitely not be exposed to in a larger corporation.

9. Master the art of time management. Learn how to budget your time effectively, especially if you're working virtually part of the time.

10. Have fun! Whether it's taking a 5 minute break for a Lady Gaga dance party or heading out for errands and ice cream, working alongside a small business owner is a very fun-filled experience.

Wednesday, July 21, 2010

5 Questions to Ask Yourself When Hiring an Urban Intern

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As a savvy business owner, you've recognized by now that you can't do everything on your own. So you've made the decision: you're ready to bring on someone who can handle all the things that you A) don’t have time for, and B) would choose oral surgery over (expense reports, anyone?). But how do you pick the perfect person, whether a part time employee, contractor or intern, who can handle all the chaos, er, complexity that comes with running a small business? Here are some crucial questions to consider when hiring:

  1. Do you see initiative? References may point to the answer, but even in the interview you'll notice things like whether you’re doing all the talking and contributing valuable ideas. Beyond that, probe for clues on whether your prospective hire might buckle under pressure or let things slip through the cracks when you're not around.
  2. What’s the organization quotient? Not only will the person you hire need to keep himself on track, but you may lean on your Urban Intern to keep you on task. Do you see a track record of multi-tasking, handling several schedules, coordinating resources, and implementing systems to improve efficiency? Someone who is organized and pays attention to detail is essential.
  3. Are meaningful questions asked? It's important that someone you bring on "gets" you and your business—that they understand how it runs, what your goals are and how he or she will be expected to contribute. If you need to put everything on pause every hour to walk her through another process, it could add up to way more hand-holding than you have the patience for. Find someone who listens well the first time and demonstrates the ability to problem solve on their own.
  4. What will happen when the cat’s away? There's a "gut-sense" factor that comes into play with every hiring decision, but if you’re hiring someone who will work remotely and out of your direct supervision, it's even more important that the person you hire puts you at ease and exudes trustworthiness.When you consider that this person will be unsupervised at times, handling confidential information, and partly responsible for the success of your business, do you feel reassured... or scared?
  5. What's the slacker factor? Do you sense enthusiasm from your interviewee on becoming part of your team? Whether you’re bringing someone on for a few hours a day or a few hours a week, you can’t afford to make hiring mistakes. Everyone you bring on must pull their own weight and there is simply no room for slacking off. Look for someone who considers themselves as instrumental as any full-time employee and has the eagerness to match it.

Wednesday, July 7, 2010

Musings on the State of the Intern.

Media commentary on the internship environment continues. Time.com and the NYTimes recently posted articles essentially lamenting the fact that job-seekers, facing one of the toughest job markets in history, are now having trouble landing internships at big corporations. Some folks are actually paying their way into high profile internships. Even Lady Gaga wants to intern, so you know the competition is fierce.

You have to wonder, why the change? For one thing, there continues to be talk about the Department of Labor's evolving policies on what constitutes an unpaid internship. As we’ve written in the past, some of these factors include whether the training the intern receives is similar to training that can be obtained in an educational setting, whether the unpaid interns will displace a paid employee, and whether the employer goes so far as to derive any “benefit” from the intern’s work.

In an effort to fulfill these sometimes onerous criteria, many employers go as far as navigating the work study rules of various academic institutions and offering to provide academic credit for their positions. But sometimes, they’re still out of luck, as many students don’t need the credit, or for other bureaucratic reasons, wouldn’t qualify for it. Further, this would limit the applicant pool to only students! Who’s to say that recent graduates, young professionals and more experienced folks aren’t interested in internships as well? Much has been written, in fact, about “adult internships.”

Look, we’re business owners ourselves, and we carefully watch every expense. As we have written in the past, people should be appropriately compensated for their work. If they’re not, employers may have a tough time retaining them. Their costs to acquire talent could go up over a long period of time, as they continually need to find and train new people.

Alternatively, if you’re someone who can invest the time in educating, training and mentoring, then perhaps an unpaid intern is the right model for your business. And, now, in the worst recession in 80 years, is not the time to be decreasing businesses’ access to these workers.

Further, in the most competitive job market since the early 1980's, now is not the time to be decreasing the quality and quantity of opportunities for job-seekers to learn new skills, particularly when they are ready, willing, and able. This is not simply about the current class of 2010 finding a summer gig. This is about education and innovation. Many businesses, especially smaller organizations, can offer opportunities that, paid or unpaid, can enrich a job seeker by giving them the chance to learn new skills and develop experience that they can bring to new employers-– or their own endeavors! – on a full-time basis.

Those who argue in favor of cracking down on unpaid internships, we ask you this: what advice would you give to job seekers who can’t find a job and are now being told that, though they are willing, they can’t volunteer their time in exchange for meaningful experience? Spend more time on Facebook complaining with friends that there are no opportunities out there? Why should the proactive job seekers and businesses who are taking the time to open their doors be punished?

As we said above, we think that the business case falls out on the side of paying interns. But ultimately, we argue this decision should be left up to the employer and the candidate to come to mutually agreeable terms on on their own.

Friday, June 18, 2010

interesting stats on the "startup ecosystem"

Where and How do Startups Work?

There was a great article in the Business Insider earlier this week about the Startup Eco-System. This comprehensive overview looks at startups from a variety of perspectives including break-down by industry, revenue model, fundraising strategy and location.

Not surprisingly, the stats about the employment landscape and how startups work caught our eye.

Get this:

80 percent of start-ups have seven or fewer employees.
Of course, you have to wonder whether "employee" is being used in the sense of full time help, and if so, how do these numbers change if you start including contractors, part-time people and interns. We spoke with a company just yesterday that counts itself at 22 people of which 12 are interns and freelancers. Where would this land on the chart? We’re not sure.

Close to 45 percent of startups in both NYC and Palo Alto are run out of people’s homes.(And yes, we’re aware that there are many hotbeds of startup activity between the two coasts, but hey, we didn’t create this report—we’re just reading it.) If this stat doesn’t scream a reliance of virtual resources, we don’t know what does.

And given this next stat, home offices sure do look attractive. The average rent per month per employee in NYC is $733, followed by $475 in Palo Alto and $500 in Boston. Again, virtual workforces are looking mighty attractive when looking at those numbers.

The good news: 42 percent of startup companies with commercial office space in NYC do not pay rent, followed by 22 percent in Palo Alto and 24 percent in Boston.Are they squatters? No. This is thanks to incubators providing free space and those business owners that are paying it forward to their friends and giving a free space to set up shop.

Fascinating stuff, and definitely hits on some of the challenges and costs that entrepreneurs face as they encounter periods of growth.


Wednesday, June 2, 2010

Are You "Imminently Capable"? One on One with Jodi Glickman of Great on the Job

Tell us about Great on the Job.

I launched Great on the Job in 2008 to train people how to communicate at work— everyday, in every situation, weather you’re a star performer or a struggling novice. GOTJ focuses on what most everyone else overlooks—the daily interactions that make up 80% of the workday—asking for help without sounding dumb, answering questions you don’t know the answers to, raising red flags when problems come down the pipeline, etc. In essence, I’m providing the building blocks and a road map to give people simple strategies to master daily work place conversations.

What’s your favorite part of being an entrepreneur?

I love building and creating something that didn’t exist before. It’s totally amazing to me that I can go out and market and sell my own products and services in a compelling way. I love winning new business, servicing the hell out of my clients and getting feedback that says GOTJ knocked it out of the park. I love hearing from people after a training session who tell me they’re going to use the GOTJ strategies right away or the ones who email me after the fact to tell me how they’ve had a breakthrough at work because of a GOTJ strategy.

I guess, in short, I love the impact GOTJ is having on people. Beyond that, I love the challenge of building something sustainable and leverage-able and scalable. I can’t wait to see where and how this business grows over the next 12 to 18 months and beyond.

Urban Interns is all about connecting business owners with talented people looking for part-time work and internships. Tell us a little bit about your approach to hiring --when you bring someone on board, what are the top three qualities you look for?

“Imminently capable” is the term I use to describe what I’m looking for. In a small business, you need to find people who can figure out how to execute on whatever you need them to do. To me, that means have a great attitude, being highly motivated and taking ownership for your work. Asking for help is key too—that demonstrates judgment and thoughtfulness and I always prefer that versus someone going down the wrong path without involving me early on with questions or issues.

As a career switcher, I don’t necessarily care about past work experience being relevant—I care more about the qualities and traits that you possess that have enabled you to have success in your past endeavors. Are you a quick learner? A strategic thinker? A problem solver? Are you going to give 110% percent to be a part of a fun, dynamic, fast-paced growing organization that hopes to seriously change the world one day with a new approach to teaching communication?

More and more, business owners are turning to part-time staff and interns as a first step in growing their team. As an expert on workplace communication, what’s one piece of advice to business owners if they’re new to managing staff.

Over-communicate—plain and simple. It’s critical when you’re managing staff and interns to give more guidance than you’d ever think you need to give. When you’re giving assignments, make sure your team understands them. Offer guidance and support along the way instead of making your team come to you—often times they’ll worry they’re supposed to know what to do. I’m always happy to discuss projects and assignments for as long as possible until my team and I are on the same page and everyone knows the direction to take.

And to the job seekers, what should they know about working in a start-up environment? Are the communication rules different than if they were working in a corporate environment?

I don’t think so really. In an entrepreneurial environment, you’ve arguably got to be more flexible and more proactive, because there are less clear-cut definitions of roles and responsibilities. However, I think all the same rules apply. Be proactive. Ask for help. Download your team regularly on what’s going on. Highlight or flag issues early on. When things go wrong, come armed with solutions not just problems.

Last but not least, what fictional tv or movie character would you most like to work for? (Note about us: Cari would work in the Miller Gold Agency on Entourage, though not as Ari’s assistant. Lauren would work for Gordon Gekko on Wall Street.)

Oh that’s an easy one! The Mad Men folks for sure. I’d either have to go with Don Draper—the fabulously creative and brilliant exec whose always able to swoop in at the last minute and come up with the perfect ad campaign. Or I’d go with Joanie— she’s the definition of imminently capable—she’s 100% reliable in terms of getting things done correctly or fixing other people’s screw ups.

Want to work for Jodi and Great on the Job? Apply for an awesome job as Director of Social Media here!

Jodi Glickman is the President of Great on the Job. Great on the Job teaches simple and basic strategies (“Micro Strategies”) for communicating strategically and effectively in all workplace situations—reaching out to new clients, answering questions you don't know the answers to, inserting yourself into team processes, asking for help without sounding dumb, dropping by a partner's office to introduce yourself, and more. For more info, visit www.greatonthejob.com.

Tuesday, May 25, 2010

Top 5 Reasons to Enjoy Work - and Working! - This Summer

Anyone else besides us take a look at the calendar recently and realize it's almost SUMMER?! How did that happen? When you work for yourself, there's often a tendency to lose track of time (seasons, dates....). Our work calendar is marked with many significant dates, but rarely are they tied to the rest of the world's calendar.

But yes, it's almost summer, which means, even those of us with the busiest of schedules need to find some time to enjoy.

So, as we approach Memorial Day Weekend, we've taken a minute to think of the Top Five Reasons to Enjoy Work this Summer:

5. While the rest of the world may slow down, start-ups stay busy. Proof point number 1-- one of the most active times on Urban Interns is Saturday night, followed closely by holidays. Startups work on their own calendar, and that includes staying focused throughout the summer.

4. The Days are Longer. While technically summer days don't include a 25th hour, it sure is nice to feel like we have some more time and energy in each day.

3. No More TV. That's right. There's nothing on television to distract us. No more endless discussion of Gossip Girl, 24, Lost. Our dvr's go into hibernation while we come up with other ways to fill our "down" time (unless of course something great is starting soon- if so, let us know!)

2. Company Picnics. Just kidding. Our idea of a picnic is sitting outside our office while we eat lunch, but still, it's good to mix up the routine from time to time.

1. It's Time to Take a Break. While you may be thinking this contradicts Number 5 and the idea that entrepreneurs are all work all the time, the truth is we all need some time to recharge our batteries. Taking a step away from the routine and approaching your business with fresh eyes actually makes you more productive, not less. So whether your idea of a break is an hour, an afternoon, or a month (and if it's a month, can we work for you??), find some time to make it happen. After all, you'll have some great Urban Interns keeping things going while you're gone.

...and of course, the corollary...the Top Reasons to Enjoy WORKING This Summer!

5. Air conditioning. Seriously. While it might be 90 degrees outside (and in your apartment), you can usually count on most office buildings - even startups - to have A/C. It may just keep you sane!

4. The Days are Longer. This goes for those in workforce too, but for different reasons. You need to fill your days. May as well do something productive and fulfilling!

3 & 2. No More TV & Company Picnics. Guess these are true for everyone as well!

1. Break Time! It's well documented that at businesses of every size, summer is the time when employees take the time to get to know each other outside of the office. And restaurants and coffee shops are thrilled to oblige with happy hours and specials (we personally are loving the Frappucino Happy Hours at Starbucks). Not only is socializing with your co-workers fun and refreshing, it is a networking tool, AND it makes you more productive by getting you out of the office for a little while. So enjoy!

Let us know what's on your list, and have a very Happy Memorial Day.

Friday, May 21, 2010

meet the urban interns!


Who are these multi-talented job seekers? Learn more as you read about this month's featured Urban Intern.

Meet Molly Aaker.

"I graduated from Skidmore College with a B.S. in Studio Art. Since graduating, I have worked in stock photography sales, Clinique retail, have temped at a top building management company, top PR firm and very well know yearly conference with an award winning website. Most recently, I worked as an Art Buyer at an ad agency, securing and negotiating photography. I was also the office photographer, videographer, and assisted other departments with strategy and social media. I'm also an avid blogger, a babysitter and fast learner."

1. What was your first job?
My first office job was working at a celebrity portraiture photo agency, coordinating the syndication sales between the New York office and various international sales associates around the world. I learned the art of negotiation from the sale side and worked with a variety of people from celebrity publicists to Japanese sales agents.

2. Why do you want to work for a small business or startup?
I am the "Jill" of all trades and enjoy being constantly challenged, learning new skills and getting my hands in everything from marketing, to the day to day of running a business. I'm innovative, think about the big picture, and am consistently up to date on the latest technologies and happenings in business. One needs passion, ingenuity, and drive to lead their small business or start up to success. These are the people I prefer to work with.

3. What’s the one skill that you’re best at?
Asking the right questions to approach any task or problem.

4. What’s one word that describes you perfectly?
Genuine.

5. What’s your favorite TV show?
Is there any show that can compete with 30 Rock?

Interested in talking to Molly or meeting some of the other Urban Interns? Log in here.