It happens every year around this time: inevitable “craziness” among your business operations. We’re talking about hectic holiday orders, budgetary breakdowns, and elaborate events that come with the closing of another year. Whether you’re in retail, customer service, or any field in between, it seems no matter how far in advance you plan you’ll never be prepared for the rush.
But before you gear up to trudge through another year’s end, consider enlisting the help of an Urban Intern. Capable, quick to learn, and eager to assist, an Urban Intern can help you shuffle in a new year of business with ease. To make the most of your extra set of hands, consider the following tips for hiring an Urban Intern, and learn why this time of year is better than any other to do so.
Plan, Plan, and Plan Again
Determine the scope of help you’ll need by making two separate lists; one that outlines “ordinary” jobs, and one that outlines “year end” specific jobs. Next, cross off tasks on your “year end” list that you and your staff can realistically tackle, and circle those you can delegate. Keep in mind that the goal is to save time, so chose tasks that don’t require a lot of “hand-holding,” elaborate training, or constant supervision. Read on for some specific ideas.
Put Your Urban Intern to Work
In addition to the unique year-end needs of your business, consider the following:
• Processing the increase in customer service requests
• Assisting with holiday outreach to clients (mailings, email communications, etc.)
• Additional call center and email support
• Event planning and production
• Inventory control
• Processing online returns
• Fielding product and service Q&A from customers
Start the Hiring Process Early (And that Means Now).
With college students planning on coming home for the holidays and experienced professionals looking to further their career, the end of the year is a prime time to recruit extra help. Furthermore, you’ll have a troop of helpers on hand should you need additional help to kick off 2011!